The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection declaration we inform you about the most important aspects of data processing on our website.

If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent following purposes:

  • Customer care as well
  • for our own advertising purposes, for example to send offers, advertising brochures and newsletters (in paper and electronic form), as well as for the purpose of pointing out the existing or previous business relationship with the customer (reference note).

You can revoke this consent at any time. A revocation means that we will no longer process your data for the above-mentioned purposes from this point in time. For a revocation please contact: contact@riel-logistiksysteme.at or +43 (0) 2984 8250 17.

No transfer of your data

We do not share your personal information with third parties. Only the service partners required to process your orders receive your address. In these cases, the transmission takes place in accordance with the provisions of the GDPR, the scope of the transmitted data is limited to the necessary minimum.

The data you provide is also required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. We store your data as long as there is an upright customer relationship and this data has to be stored according to legal storage requirements. After that they will be deleted.

Our data protection officer can be reached at: contact@riel-logistiksysteme.at or +43 (0) 2984 8250 17.

Legal appeal

In principle, you have the right to information, correction, deletion, restriction, data transferability and objection. For this, please contact us. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria it is Data protection authority responsible.

technical security

Our company is committed to protecting the user's privacy and continuously updates the technical and organizational security measures to protect the data provided. These measures are intended to prevent unauthorized access, unlawful deletion or manipulation and the accidental loss of data as best as possible.

Change of privacy policy

Provider reserves the right to revise/change both the Terms of Use and this Privacy Policy from time to time at its discretion. It is the User's responsibility to check the Provider's website regularly for updates to the Terms of Use, including the Privacy Policy, which will take effect immediately upon their posting. With the continued use of the provider's site by the user, he then declares his agreement to be bound by the revised/amended terms of use and/or the revised/amended data protection declaration.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. As a result, we automatically receive certain data, e.g. B. IP address, browser used, operating system about your computer and your connection to the Internet. They do no harm. We use cookies to make our offer user-friendly. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

To the cookie policy

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else's e-mail address.

Our newsletter is sent using the “Mailster” software (Mailster.co). Only the e-mail addresses for sending and analyzing the newsletter are stored there. No IP addresses or other data from new subscribers are stored.

You can also cancel your subscription to the newsletter at any time. In every newsletter you can also unsubscribe from our newsletter at any time via a link "Unsubscribe". If there are problems here, please send your cancellation to the following email address: contact@riel-logistiksysteme.at. We will then immediately delete your data in connection with the newsletter dispatch.

Data traffic to third countries

We would like to point out that the technologies used can sometimes also result in the processing of personal data by us and by third parties such as Google LLC, which is based in the USA and other third countries and carries out data processing there. After the fall of the Privacy Shield, at the discretion of the European Court of Justice in the USA, no adequate level of data protection is guaranteed. There is therefore a theoretical possibility that your data may be subject to access by US authorities for control and monitoring purposes and that no effective legal remedies are available, with all of our third-party providers having the applicable standard contractual clauses. If you click on "Accept" in the consent banner, you actively agree that we may use the technologies mentioned and may also transmit your data to third parties in third countries (including the USA). You can find more detailed information about the individual technologies and cookies that are collected by visiting “Privacy Settings” and our “Cookie Policy”. You can manage your consent separately for each purpose and each provider there. This allows you to give your consent to data transfer to a third country (including the USA) and revoke it at any time. Please note that based on the settings you have made yourself, it is possible that not all the functions of the site will be available.